Built so every DC family can use it.
Accessibility is a feature of the product, not a tab in the settings. Here is what that means in practice, plus how to tell us something is broken.
Built so every DC family can use it
WCAG 2.1 AA at minimum
Every public page meets WCAG 2.1 Level AA contrast, focus, and keyboard support. Critical resident flows aim for AAA contrast and AAA focus indicators.
Five languages, on every page
English, Español, Amharic, Français, and Tiếng Việt. Translations are professionally reviewed, not machine-generated, and are switchable from the language menu in the footer.
Screen readers and keyboard only
Every interactive element has a name, role, and state. Tab order is logical. Skip-to-content link is the first focusable element on every page. We test with NVDA, VoiceOver, and TalkBack each release.
Reduced motion respected
Anything that moves or auto-scrolls stops when your operating system requests reduced motion. The marquee, the lottery animation, and the map pan all honor the preference.
Adaptive recreation, on the program side
Programs marked with the ADA badge are designed with adaptive equipment, sensory-friendly transitions, or accessible facilities. Adaptive Aquatics at Wilson and Therapeutic Rec at Anacostia run 1:1 instruction.
Plain language
Resident-facing copy targets a 7th-grade reading level. We avoid acronyms unless we expand them on first use. We test copy with families in every ward.
Tell us what is broken
Found a barrier? We want to fix it this week.
Email access@dpr.dc.gov with a short description and a link or screenshot. We triage every accessibility issue inside the next release window. Critical resident flow blockers ship as hotfixes.